The number of people who are satisfied with their energy supplier has reached a record high, but despite this only 58% of people are satisfied with customer service and only 45% are satisfied that their supplier has them on their best deal, according to the latest independent Customer Satisfaction Report from uSwitch.

SSE (Scottish and Southern Energy) comes out on top for the 7th time in a row, coming top in 6 out of 11 categories and with almost eight in ten of their customers (79%) satisfied

Every year uSwitch commissions the independent research organisation YouGov to carry out a survey of the UK's energy suppliers. The survey was conducted online between 10th and 13th August 2010. A total of 5,070 UK energy customers took part in the survey. Customers were asked their opinions on a wide range of issues relating to satisfaction with their energy suppliers. The figures have been weighted.  Customers with two suppliers were asked to provide their level of satisfaction with their supplier separately for gas and electricity, dual fuel customers were only asked to rate their supplier once.

Source: USwitch - Full report & Survey Click Here