Modern analysis and modelling of business excellence began in the 1920s when statistical theory was applied to quality control.

The concept was developed further in Japan in the 1940s when the focus widened from quality of product to quality of all aspects of an organisation.

By the 1980s and 1990s governments and organisations all around the world, having viewed the success of the Japanese model, were starting to introduce their own quality initiatives: namely the Baldridge and EFQM methods.

However these models are highly resource dependent – the average cost being in the region of £100,000 - £150,000 and taking approximately 12-18 months. Typically, high-level managers, assessors and facilitators are engaged in ensuring the application of the model is carried out to a high degree. Due to this high commitment, this level of business review is usually only seen in very large companies.

Today with our unique system, we have replaced resources and time with technology, the speed of data collection and analysis has increased dramatically, and we can go deeper into the business structure and results, while costs have been radically reduced with the introduction of the PRO:VIEW Business Review Tool.